Privacy Policy
This Privacy Policy describes how Relax CBD (“we,” “our,” or “us”) collects, uses, and protects the personal information you (“you” or “user”) provide when using our eCommerce store and services. We are committed to safeguarding your privacy and ensuring the security of your information.
1. Information We Collect
1.1. Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or register an account on our website.
1.2. Usage Information: We automatically collect information about how you interact with our website, including your IP address, browser type, operating system, pages visited, and the date and time of your visit.
1.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.
2. How We Use Your Information
2.1. We use your personal information for the following purposes:
- Processing and fulfilling your orders
- Providing customer support
- Sending order confirmations, shipping updates, and promotional emails (you can opt out of marketing emails)
- Improving our products and services
- Analysing website usage and trends
- Preventing fraud and ensuring the security of our website
3. Sharing Your Information
3.1. We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with third-party service providers who assist us in operating our website and providing services to you, such as payment processors and shipping carriers.
3.2. We may also share your information if required by law or to protect our rights, privacy, safety, or property, as well as those of our customers and the public.
4. Data Security
4.1. We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
5.1. You have the right to access, correct, update, or delete your personal information. You can manage your communication preferences by adjusting your account settings or opting out of marketing emails.
5.2. You can choose to disable cookies through your browser settings, but this may impact your experience on our website.
6. Children’s Privacy
6.1. Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
7. Links to Other Websites
7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to this Privacy Policy
8.1. We may update this Privacy Policy from time to time. Changes will be posted on our website, and the “Last Updated” date at the top will reflect the latest revision.
9. Contact Us
9.1. If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [Contact Information].
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.