Contact Us
Your satisfaction and well-being matter to us. If you have any questions, concerns, or need guidance, our dedicated team is here to assist you.
Whether it’s about our products, your order, or general inquiries, we’re just a message away. Feel free to reach out to us through our website’s contact form or by emailing us at enquiries@relaxcbd.co.uk. We value your feedback and are committed to providing the support you need on your journey to wellness.
Contact Details
Unit 30 imex business park
Stechford
Birmingham
B33 9AL
Opening Times
Mon – Fri: 9.00 – 17.00
Sat – Sun: Closed
Send us a message
Have a question or a specific inquiry? We’re here to help! Fill out the form below with your details and message, and our dedicated team will get back to you as soon as possible.
Contact Us at Relax CBD
At Relax CBD, our commitment is to provide you with an unparalleled and seamless experience. We are proud to operate as an online-exclusive business. By centralizing all our operations and communications through our website, we can ensure efficiency, security, and most importantly, the best possible customer experience.
Why Online-Only?
- Streamlined Service: Operating exclusively online allows us to promptly address all your queries and concerns, ensuring quick turnarounds and effective solutions.
- Data Security: Our website is equipped with state-of-the-art security protocols. This means every transaction, query, or piece of information you share with us remains protected and confidential.
- Focused Excellence: By maintaining our presence online, we can consistently enhance and update our platform, ensuring you always receive an up-to-date and superior experience.
If you have any queries, product-related questions, or feedback, please navigate through our website’s dedicated sections. Each segment has been crafted to provide clear, comprehensive information, ensuring clarity and convenience. Should you still have unresolved questions or unique concerns, our dedicated customer support team is always at the ready to assist you. Reach out through our ‘Contact Form’, and we’ll ensure a prompt response.
Remember, while we may be digital in our interactions, the heart and soul of Relax CBD is as real as it gets. Your trust and satisfaction are our highest priorities. Thank you for choosing Relax CBD for your journey towards well-being.
FAQ
Before reaching out, you might find answers to some of your questions in our Frequently Asked Questions (FAQs) section.
We’ve compiled common queries to provide you with quick and informative responses. Your feedback and questions are valuable to us, and we look forward to assisting you in any way we can. Your journey to well-being is our priority, and we’re dedicated to ensuring your experience with us is positive and enriching.
A: You can contact our dedicated customer service team via the ‘Contact Us’ form on our website. Additionally, you can reach out to us via email at [support@relaxcbd.com] or call us at [your phone number].
A: We aim to respond to all queries within 24-48 hours. During peak times or holidays, please allow up to 72 hours for a response.
A: We primarily operate online. For in-person visits or meetings, please schedule an appointment in advance to ensure we can best assist you using our contact us page form.
A: For security reasons, we recommend placing orders directly through our secure website. However, our customer service team is more than happy to guide you through the online ordering process over the phone.
A: Our knowledgeable customer service team is well-equipped to answer any product-specific questions. Feel free to reach out via our contact methods, and we’ll be glad to assist.
A: We sincerely apologize for any inconvenience. Please contact us with your order number and a detailed description of the issue. We’re committed to ensuring a satisfactory resolution for all our customers.
A: Absolutely! We’re always open to collaborations and partnerships that align with our brand values. Reach out to us through our contact form or at [partnerships@relaxcbd.com] with details of your proposal.